What the FAQ Covers and How to Use It
Every entry here was written because someone actually asked it — through live chat, email, or at account creation. We've organized them around the steps that matter most: getting your account open, loading funds through PayPal, Venmo, or a Play+ prepaid card, checking whether your state is eligible, and understanding how withdrawals get processed. If your question isn't listed, our support team
handles account-specific issues through live chat during operating hours. We update this FAQ when policies change, so the answers you read here reflect how the platform works right now — not how it worked six months ago. Where we reference account actions, we describe the actual step inside your dashboard, not a vague pointer to 'settings.' Read through the section that matches
your situation, and if something still isn't clear, reach us through the support channels listed below.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support