Requesting a Payout From Your Balance
When you want to pull money out, head back to the cashier and select withdrawals. We route payouts through the same method you used to deposit where possible — that means a PayPal withdrawal goes back to your PayPal, a Venmo payout lands in your Venmo balance. Play+ withdrawals transfer to your loaded prepaid card. Before a payout processes, your account verification
must be current. If your identity documents are already confirmed, the request moves into the payout queue right away. We don't promise specific clearance windows, but we keep the queue moving. Availability depends on state law.
- Go to Withdrawals — Inside the cashier, switch to the withdrawal tab. Your available balance is shown before you enter any amount.
- Pick Your Payout Rail — Choose PayPal, Venmo, or Play+. We default to the method that matches your most recent deposit where eligible.
- Confirm the Amount — Enter what you'd like to withdraw and submit. The cashier displays a confirmation number you can reference with support.
- Verification Check — If your KYC documents are approved, the request enters the queue immediately. Pending verification pauses the payout until documents clear.